Docs/SMS Marketing

SMS Marketing & Gateway Integration

Deliver time-sensitive alerts, OTPs, and promotional blasts straight to your customers' phone inboxes with 98% open rates in under 3 minutes.

1. Overview & Supported Gateways

Vridhi AI integrates with top SMS providers worldwide (Twilio, MSG91, Fast2SMS, Textlocal) to guarantee high delivery speeds and strict telecommunication regulatory compliance.

Instant Delivery98% delivery rate within 5 seconds for OTPs and urgent notifications.
DLT / TRAI CompliantBuilt-in support for DLT Entity ID, Header, and Template IDs in India.
Smart FallbackAuto-send SMS if a WhatsApp message fails or is not delivered.

2. Configuring Your SMS Gateway

1

Add API Key & Sender ID

Go to Settings > SMS Gateway in your Vridhi dashboard. Select your provider (e.g. MSG91, Twilio) and enter your API Auth Key and approved 6-character Sender ID (e.g. VRIDHI).

2

For India: DLT Template Registration

Under Indian regulations (TRAI), business SMS requires pre-approved DLT templates. Ensure you add your:

  • Entity ID (PE ID): Your registered business ID on Jio/Vil/Airtel DLT portal.
  • Sender Header: 6-letter approved Header (e.g. VRIDHI).
  • DLT Template ID: The numeric ID assigned to the specific message body.
3

Broadcast Campaign & Track Delivery

Import leads from your scraping results, select your SMS template, insert variables like {{name}}, and click Send. Real-time delivery callbacks update your dashboard logs.