Help Center & Direct Answers
Everything you need to know.
Clear, honest answers about finding B2B leads, Meta WhatsApp Cloud API safety, cold email deliverability, and platform pricing.
General & Platform Overview
Understand what Vridhi is and who it's built for.
Vridhi is an all-in-one B2B growth and outbound automation platform. We combine lead extraction from Google Maps and Apollo with multi-channel outreach (Cold Email, WhatsApp Cloud API, and SMS) and 24/7 AI chatbots into a single unified dashboard. Instead of paying for 5 disconnected tools, you manage your entire outbound sales funnel here.
Absolutely. Our platform is designed specifically to help small businesses, agencies, manufacturers, and freelancers scale outbound prospecting without needing large budgets or dedicated IT teams. You can start generating qualified leads from day one.
No. We built Vridhi to be straightforward and visual. If you can use WhatsApp or send an email, you can launch lead campaigns in under 5 minutes with our visual builders and pre-built templates.
Compliance, Safety & WhatsApp Cloud API
How we protect your domain reputation and WhatsApp phone numbers.
No. Vridhi uses the official Meta WhatsApp Cloud API with pre-approved message templates. Because we do not rely on browser extensions, WhatsApp Web automation, or unofficial bots, your business phone number is completely compliant with Meta policies.
Yes. Extracting public business information (such as business names, public office phone numbers, physical addresses, and listed websites) from public directories is compliant with public domain search standards for commercial B2B outreach.
We connect directly to your own authenticated domain via Google Workspace, Zoho, or Microsoft 365. Furthermore, our built-in spintax generator, randomized sending intervals, and automated pause-on-reply logic maintain your high domain reputation.
Pricing, Billing & Free Trial
Clear answers about how much you pay, credit rollover, and GST invoices.
Yes, we offer 25 free credits upon registration. You can extract real leads, test email sequences, and preview chatbots without entering credit card details.
Yes. When checking out through Razorpay, you can enter your company GST number. A compliant GST tax invoice will be generated automatically for your input tax credit records.
Meta charges a nominal fee per 24-hour conversation window based on official WhatsApp Cloud API pricing. Vridhi passes these fees directly to your wallet balance with zero markup.
Yes, you can upgrade, downgrade, or cancel auto-renewal anytime from the Billing tab in your dashboard with no lock-in.
Lead Generation & Data Ownership
Questions about how we source, verify, and export your prospect lists.
Our search engine accesses real-time public business listings on Google Maps and Apollo, fetching updated telephone numbers, email addresses, and website domains.
Yes. Our automated pipeline checks email deliverability and validates mobile numbers to minimize bounce rates and maximize campaign ROI.
You have 100% ownership of every contact you extract. You can download leads in CSV format or sync them directly into external tools.
Support & Contact
How to reach our engineering and customer success team.
We provide 24/7 email assistance and Live Chat directly inside your dashboard. Pro and Agency plan users also receive priority chat and onboarding assistance.
We are proudly based at Workconnect Noida sector 4, Uttar Pradesh, serving B2B companies, agencies, and manufacturers across the country and worldwide.
You can ping us through the in-app chat or email info@tryvridhi.com. We ship product updates weekly based on direct user requests.